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Print Template missing tags

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emre:
I'm not in front of my development machine but as I can remember you can create a rule for "Ticket Closed" event. Can you can try resetting these values to empty value on closing the ticket?

jenem:
Hi Emre,

I had a try with ticket closed but It didn't seem to clear. I'll try again later.

Thanks for your help.

Edgar

JohnS:
Try adding these Actions to a Ticket Closed Rule

Actions - Update Tendered Amount
Setting Value - 0
Actions - Update Change Due
Settings Value - 0

jenem:
Hi John,

Thanks I will try later.

From what you have found out, the setting rule can be a system variable or a user numeric or text value which you can test ?

How do you know what system variables are available? did you look through the source code?

As always,

Thanks

Edgar

JohnS:
The drop down lists in the different Rules & Actions, printer tags and by trial and error.

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