Recipt printer - wrap long lines

[JohnS]

http://www.tvs-e.in/product.aspx?pid=5. This is the website. But not much information  is present.

The specs only shows USB & Parallel.

The Drivers will be C:\VENDOR THERMAL PRINTER 3.X\

[mozhi]

They remove the parallel port and replace it with ethernet port.

How do i  upload the ip configuration to the printer. There is a button near the ethernet port, when i press it it prints

The machine gives a standalone receipt with the below information
MAC Address: 44:A8:C2:00:53:60
Ip Address:192.168.0.192
Subnet Mask: 255.255.255.0
Gateway:192.168.0.1 < This Ip I set it to my server where DHCp is running)

[JohnS]

Run the setup program again and change the IP address to 192.168.0.190. Then print the test ticket.
If it shows the new IP then its ready to use. You should be able to send a windows test print to it.

I just installed the drivers onto my computer and everything looks good

[mozhi]

John,
can you explain the process in detail. How do i send a windows test print

[mozhi]

I  just re-installed the printer again and set the new Ip to 192.168.0.190. and tried to ping that Ip but it is not reachable.

New Ip:  192.168.0.190 - Not reachable
Old Ip: 192.168.0.192 - reachable even after the installation.

Not sure if I am testing the same way as you told?

[JohnS]

How do i  upload the ip configuration to the printer. There is a button near the ethernet port, when i press it it prints

The machine gives a standalone receipt with the below information
MAC Address: 44:A8:C2:00:53:60
Ip Address:192.168.0.192
Subnet Mask: 255.255.255.0
Gateway:192.168.0.1 < This Ip I set it to my server where DHCp is running)

What does it print now?

[emre]

Computer IP should start with 192.168.0.* too. Can you check that?

[mozhi]

John,
it still prints 192.168.0.192 only

Emre,
My comupter Ip is 192.168.0.1 which is set as the Gateway Ip of the printer

[oda]

I just install the ethernet pos printer myself and I got the same headache. The manual did not explain much on how to set it up. So, I google around and after a frustrating 2 hours and almost give up. I finally know how to connect it.
First I would assume you already install the driver. (the cd that comes with the printer, otherwise you need to download it and install it)
Second, I would assume you already add the printer to your computer with the ethernet port and put in the gateway ip. (192.168.0.1)
Finally, here is the tricky part that they did not tell you. You NEED to make a change to your internet tcp/ip to 192.168.0.xxx (where xxx is the number from 2 to 191) or create a new local connection and set the ip manually to 192.168.0.xxx

Hope that will work for you! For me, my internet address 192.168.0.100 and the printer default ip is 192.168.192.168, so I alter the internet ip to 192.168.192.2 and after that the printer show available and I can print my tickets.

-Leon-

[mozhi]

Thanks Leon, but i have actually tried the same, Initially my LAN was in192.168.1.xxx and the printer by default was set to 192.168.0.192 with mask 255.255.255.0 and default gateway to 192.168.0.1

So i actually changed my LAN to 192.168.0.xxx subnet, this time i was able to ping the printer IP but was not able to print to it.

Think i am skipping some configuration stuff elsewhere.

[JohnS]

Mozhi,

Your subnet mask on all your computers must be 255.255.255.0
Your gateway on all your computers should be 192.168.0.1 (doesn't really matter as you have no internet connection)
IP address range for your network is 192.168.0.2-254
Server IP - 192.168.0.1

Your Kitchen printer is 192.168.0.192 which you can ping.

1. Go to (on Win XP) Control Panel -> Printers & Faxes.
2. Add new printer
3. Select local printer
4. Create New Port
5. Select Standard TCP/IP Port
6. Enter 192.168.0.192 as Hostname/IP address
7. If asked for additional port info - select Generic Network Card
8. Click Have Disk
9. Browse to C:\VENDOR THERMAL PRINTER 3.X\WINXP (if this directory is not there run the setup on the printers CD)
10. Select the printer from the list - VENDOR THERMAL PRINTER
11. Replace driver if asked.
12. Share printer as KITCHEN
13. Click Test Print button.

If that does not work, go back to the supplier for help and maybe a manual.

[mozhi]

Thanks John for the detailed step. But I have actually tried the entire process after going through some videos on internet on youtube and now as you told i have called the vendor, he will be available at my home to assist me in the process.

I will update the steps in samba forum after the issue gets resolved.

[wawan]

The only thing that has not been mentioned here is DNS. Do you have all devices set to the same Pri and Sec DNS?

[JohnS]

The only thing that has not been mentioned here is DNS. Do you have all devices set to the same Pri and Sec DNS?

DNS only has an impact on resolving URL's to IP's. IP addresses & NetBIOS names are not DNS dependent.

[mozhi]

Hi All,

Finally got my Ethernet printer working

Thanks John for all the Support extended.

In case of ethernet/KOT printers the installation setup is not as how you do a normal parallel/USB port installation.

Find Below the procedure to setup a ethernet printer

1. First Connect your Ethernet printer to your LAN
2. Ethernet printer has to be set with a Ip address, for this reason there are softwares to write on the printers Firmware.
    Usually the Machine Vendor doesn't provide it or there are very less documentations available on the internet
    First Try asking your vendor for the Ip address patcher. This software has to write directly into the printers firmware.
    Try this software link download,
 https://www.yousendit.com/dl?phi_action=app/orchestrateDownload&rurl=https%253A%252F%252Fwww.yousendit.com%252Ftransfer.php%253Faction%253Dbatch_download%2526send_id%253D1405117546%2526email%253D972a5149ad6ba3c8432828f97c3b8db7&s=19105&cid=tx-02002208350200000000
Note: Emre/John - pls download this patch and add this to our downloads repository, as I am not sure of how long this link will be valid.
    There is a pDF  file which clearly explains the process of installation
    Follow the Steps and set the Ip address of the printer(Remember to set an ip of your local LAN)
3. Now install your software driver and during installation select type of printer option to TCp/ip and when prompted to enter ip address provide the ip address which you have loaded on the printer firmware in step 2
4. Configure this printer on the machine(Server machine) running SAMBA pos  and share it across to all terminals.
5. Send print Jobs to the printer from the printer


Trouble Shooting:
After installation these printers might be in offline mode, so in these cases your print job goes to the printer pool but doesn't gets printed.
Change your printer mode to online by deselecting use printer offline and now it starts printing.
 In case of Windows 7, go to Control panel -> Devices and printers -> <Select and double click your printer>
This opens your printers Job Queue, there select printer from your Top menus and unselect use printer offline mode.