I'am writing to ask if anyone had any issues with the {DEPARTMENT} tag printing [Undefined] on the printout.
I just added this today, the {DEPARTMENT} tag works for the Restaurant department but only works for Take-Away if the Admin user is logged in.
All other users can negotiate both departments, add tickets, settle tickets. They can also swap between both departments but if the other users print a take-away ticket the {DEPARTMENT} tag prints as Undefined.
Anyone encountered this
Update:
It does not appear to be linked to any user account, this issue appears intermittently on all user role lists but only when Take-Away department selected.
Does the terminal have to be linked to a department as I currently have this blank so that the Terminal > Server can operate both Take-Away and Restaurant from the one till.