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How can I enforce where employees can not close the ticket unless fully paid?
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DQ:
Hello,
I am going to use Samba for my ice-cream store where ticket must not be closed until paid. Many times when I try to end work-period, it gives error saying there are open pending tickets and work-period can not be closed.
When I select All Tickets, I can see open ticket items.
How can I enforce where employees can not keep open ticket items? It must be paid or order should be canceled.
evail:
What department type are you using? If you are using "A La Carte" then the procedure should be
Take Order>Print Bill>Settle
These 3 processes should be done by the employee. Unless the employee finishes the last process "Settle" the order will remain open.
Tel your employee to finish the process always.
DQ:
Thanks for your help. I am using FastFood as we don't have sitting tables.
evail:
If you are using Fast Food type then SambaPOS will not allow any open tickets.
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