Author Topic: Problem with printer Bixolon SRP-350II through USB  (Read 12665 times)

dolmen

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Problem with printer Bixolon SRP-350II through USB
« on: May 01, 2013, 03:39:18 am »
Hello,
finally I'm asking for help, I was using 3 months SAMBA POS with a SAMSUNG/BIXOLON printer on XP windows. Suddenly it doesnt print anymore. I have tried everything, re-install driver (4 differents drivers found on web), changed computer (XP also), changed cable, tried different options of the printer and of the usb port. Nothing. Sometimes it prints 2 and half lines (when i try to print a report).
Somebody would have an idea please?
Thanks in advance for your help
Ben

evail

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Re: Problem with printer Bixolon SRP-350II through USB
« Reply #1 on: May 01, 2013, 08:38:10 pm »
run a test print from windows printer settings. if it is not ok then i guess its a printer problem or driver.

dolmen

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Re: Problem with printer Bixolon SRP-350II through USB
« Reply #2 on: May 03, 2013, 10:05:09 am »
the test print has no effect, nothing printed. I tried to reinstall the driver from the installation CD and from the web, nothing. Finally I've sent the printer to the dealer. Waiting for his test. Will see. Thanks anyway.