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Selection Required Option on Ticket Tag

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lemmings:
JohnS

Thanks. I figured that I could only use Line Added to Ticket as this appeared the only rule that I could query a Ticket Tag. I was applying the condition incorrectly and therefore my pop-up appeared all the time regardless of whether the tag was completed or not.

That works so it will only be an annoying pop-up for a while until the staff get into the habit of completing the Server Name.

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