Author Topic: cash drawer open only after sale is close and not when printing bill in v 2.9  (Read 11573 times)

zahirramputh

  • Newbie
  • *
  • Posts: 36
Hi

My Cash drawer is connected through printer and when  am doing sale ,it is only after i close the sale when the cah drawer open and not when i print the invoice bill.can anyone guide me?

JohnS

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 677
Your rule for the cash drawer is most likely set to trigger on ticket close, not payment received.

On payment received, when you enter the tendered amount and hit cash, the drawer will open.
SambaPOS - POS'n the World, one Terminal at a time.

zahirramputh

  • Newbie
  • *
  • Posts: 36
How can i set my cash dawer to open on hitting cash  button instead i click on close button?

JohnS

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 677
If you want the cash drawer to open every time you print a receipt, add the cash drawer codes to the Header section on the receipt template

Otherwise, create a Rule to execute the Cash Drawer print job on Payment Received. Don't forget to change your Cash Drawer template to Auto Print After -> Manual, or it will open again when you click close.
SambaPOS - POS'n the World, one Terminal at a time.