Gratuity = zero not printing ticket total

[Hugove]

Strange, I have my print bill setup to print the total, gratuity amount and final amount (Total + Gratuity) printed on the final bill. See img

Then, If I dont add a gratuity to the bill, it doesnt display the total. See other img.

Am I missing a rule or IF statement somewhere?

 

[lemmings]

What tags are you using in your printer template ?

[JohnS]

Try using

<J00>Subtotal|[=Format(ToNumber('{TICKET TOTAL}') - ToNumber('{SERVICE TOTAL}'))]

for your Total.

[Hugove]

Yes, That seem to have done the trick

Thanks