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Kitchen printer - Printing half the ticket

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Hugove:
@Stelzi79 - The template is the built in one, the problem occurred prior to any changes made, however I believe that John has helped with moving the time and date to the bottom and changing the character set. It is now less intermittent but reoccurs when there are power failures which seems to be constant problem here. investing in a UPS is a good idea however there is something not right here and I need to find out what it is.

Appreciate your help and input.

Regards

Hugo

JohnS:
Hugo,

Funny would should mention this. One of my sites had an issue where the printer refused to work. I got them to power cycle the printer and it started printing the reports.
I think a UPS may be a good idea. Power can do weird things to computers.

After a power failure is it doing the same thing and stopping at the Date/Time ?

lemmings:
Hugo

I agree with John if you are having that many power outages I would definately consider a UPS, just to give you the time to shutdown each terminal safely, otherwise one day they will not restart due to corrupt data.

With regards to your shared printer as far as Iam comcerned its classic windows sharing issues. I had a similar setup to yours at home so the printer could be used by all and I always had issues with printing.

I eventually bought a wireless printer !!

When PCs are first started it takes longer to discover shared devices in a workgroup than it would if a shared device was using TCP/IP (Networked).

I would suggest getting a USB to Ethernet print server - thats how I set up my Epson TM.

Well I hope this helps

rvandam:
I had an issue with two Epson TM-T88III serial printers (connected by a serial to usb adapter). The setup worked fine for about half a year, but when the high season started we got more and more problems. We got half printed tickets, and delayed tickets. On busy times tickets came out in the kitchen with an half hour delay...

I tried everything cables, drivers etc. etc. nothing worked.

My assumption was that serial printing was too slow, and I replaced one serial printer for a network ticket printer.

I still had the same problems until I connected the serial printer to the second serial port. Some old tickets came out, and since then everything works as it should.

I think that you have similar problems. I is worth to look for a network tcp to parallel adapter.

JohnS:
I have found more recently that some problems have been due to the Windows Homegroup. Since I have gone back to traditional Windows networking things have been a lot better.

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