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Discount Note

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mozhi:
hi guys,
Got little busy with my office work. Didn't get much time to login


I wold like to add a discount note to the ticket when any discount is given, Some Person name or some occasion

I have created a free tagging ticket tag and assigned it to Department, and creatd an action with Add Ticket Discount.  I would like t take a value dynamically or the system value, what should i enter  in Discount Percentge Column. [ I tried giving a variable name here, but the system crashed, think it is expecting a number value only]

Before closing the ticket, the person has to update the Discount Note and this validation should be only when discount is given, so how should i configure the rule?

Thanks Guys !!

emre:
Will you permit any discount rate?

mozhi:
Yes. Some Discount which is not always fixed which shud be variable.

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