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POS to ERP?

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emre:
Today I did some research about ERP (Enterprise Resource Planning) systems.
The writing about characteristics of an ERP system looks like my "new requests" list :)
http://en.wikipedia.org/wiki/Enterprise_resource_planning#Characteristics

Is it possible to simplify this list for a restaurant business?

endrju:
It looks like much more sophisticated system but you think that this is what restaurants owners need?

endrju:

--- Quote from: endrju on April 04, 2012, 01:19:16 pm ---It looks like much more sophisticated system but you think that this is what restaurants owners need?

--- End quote ---

but I think that should be great oportuninty to open the gate for bigger companies and thad would help us for sure :)

emre:
Hello; To make terms simpler to understand I'll try to describe which ERP module solves what from a restaurant owners perspective...

Finance/Accounting

General ledger: Credit / Debt status of each accounts we're tracking...

Payables: How much we'll pay? (to personnel, vendors, partner businesses like Groupon, electricity, bank loans, etc)
Cash management: Our cash status. What we paid? What received?
Fixed assets: How much we paid for things we use: Furniture, Forks, Glasses, etc..
Receivables: How much we'll receive? (from customers, partner businesses)
Budgeting: We do a financial plan and compare it with reality.
Consolidation: Things we do for centralizing data.

Human resources

Payroll: How much we'll pay to personnel? How much we paid in advance?
Training, Benefits, 401K, recruiting, diversity management: Not related...


Manufacturing

Engineering: May not be related...
Bill of materials: Recipes. What we use for cooking?
Work orders: What ordered? What is ready to Serve? Kitchen monitors.
Scheduling, capacity: Reservations?
Workflow management: How much does it takes to serve xxx?
Quality control: Voids? Reasons?
Cost management: How much does xxx cost?
Manufacturing process, manufacturing projects, manufacturing flow, activity based costing, Product lifecycle management: Related but may not be too important for small businesses.


Supply chain management


Order to cash: What we may sell next month?
Inventory, Order entry, purchasing : Self descriptive..
Product configurator: What we do with modifiers in more detail.
Supply chain planning, supplier scheduling, inspection of goods: Who sells cheapest? Who delivers fastest? Our purchase orders.
Claim processing: Useful for businesses primarily works with reservations.
Commissions: ?


Project management

Costing, billing, time and expense, performance units, activity management: Tracking time & attendance, personnel sales performance, tips, etc..

Customer relationship management
Sales and marketing, service, customer contact, call center support: Phone ordering, online ordering, promotions, membership management, gift card tracking, etc.. How much we paid for marketing?
Commissions: If we work with agencies or sites like Groupon how much commission do we pay or paid?


---------------


OK. I know I'm not Superman or Houdini :) On the other hand when we sum up requests I can see every modules of a similar system requested. Things may seem simple when thought individually but when we look at the big picture it looks like for big businesses.


I just wanted to write about it. I have no point for now other than trying to see what I'm on at.

endrju:
yeah this make sence to me.
I think that all restaurant owners has stored the infomation in excel or google docs but this will help to store information in one place.

You just simplified it Emre

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