English Boards > Support

Ticket by name

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jcam7044:
I have tried to follow your tutorial but after creating a new tag for a given ticket the names do not display when you select all tickets or select Ticket Tags when no active ticket. It displays only numbers. 

Am I missing something here?  I selected my new Ticket Tag as the default for fast food department but still no luck.

JohnS:
Have you set at least 2 sub tags in the Ticket Tag. If you have no sub tags it won't show anything except numbers.

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