Thak you for your reply..
I see what you mean, but internally the ticket system sometimes skips the ticketnumber field so i cannot use it for accouting purposes, the only one that i can use for a unique number is the ticketid wich is an autonumber in the database, but i need to use series for the accountant.
Wich raises another question, we have a ticketnumber wich is generate by samba, but i have noticed that sometimes it skips number for instance i could be A001 and the next one could come out A003 and so on...
For display purposes it doesn't really matter, but for accounting purposes i need a sequencial number for each ticket always, and the only one i can use it's the autonumber ticketid, but then i can't use series, this is something demanded by the portuguese state.
Any workaround ideas ?
Thanks in advance...