Author Topic: create account  (Read 10200 times)

spanky

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create account
« on: November 20, 2012, 05:52:54 am »
I can save an account, but I can not create it. is there any setting to configure?

spanky

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Re: create account
« Reply #1 on: December 03, 2012, 09:39:23 am »
Hello emre, after several updates I still can not create customer accounts. why? thanks

emre

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Re: create account
« Reply #2 on: December 03, 2012, 09:59:47 am »
Hello Spanky. I think you mean creating accounts from customer editing screen. I can't check this now but that might be a translation issue. Please check "Customer Resource Template" and verify if "Account Naming Template" values are equal to custom field names.
As I can remember there is a Phone field there and we use if for generating account names. It should appear at "Account Naming Template" in translated value. Changing [Phone] part with Italian word should fix that. Please let me know if it is the issue or not.

spanky

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Re: create account
« Reply #3 on: December 03, 2012, 12:00:58 pm »
Exactly! the problem was there.  :D  Phone = Telefono
I wanted to correct the translation but I can not find the field in the translation.