SambaPOS Forum

English Boards => Support => Topic started by: topsplodge on March 21, 2012, 08:11:58 pm

Title: Sad Day
Post by: topsplodge on March 21, 2012, 08:11:58 pm

Hi all, I have spent time setting up and have thought that this is a fantastic active project. So have invested a lot of time to setup the menus and recipes etc and had planned to take all the kit to the cafe today. I started at 10pm with plans for some final price tweeks but the system is throwing exceptions when I login cant find any info to know where to look. I downloaded the latest version which ran after install but after exiting it will not run so any ideas as to what to do please advise. I dont know what caused it and have no idea how to fix

Any help Please
 

Title: Re: Sad Day
Post by: emre on March 21, 2012, 08:20:05 pm

Update it
http://code.google.com/p/sambapos/downloads/list (http://code.google.com/p/sambapos/downloads/list)

if it is 2.91 send the error report.

Title: Re: Sad Day
Post by: topsplodge on March 21, 2012, 08:26:46 pm

Done and report sent what have i done wrong???

Title: Re: Sad Day
Post by: emre on March 21, 2012, 08:28:03 pm

Error report says "The printer name is invalid". That's the printer that executes by a rule. Can you access management?

Title: Re: Sad Day
Post by: topsplodge on March 21, 2012, 08:35:33 pm

No as soon as pin entered error comes up then sambapos closes

Title: Re: Sad Day
Post by: emre on March 21, 2012, 08:42:01 pm

OK. I've converted that error to a notification. You should be able to access management now.
Download 2.91a

http://code.google.com/p/sambapos/downloads/list (http://code.google.com/p/sambapos/downloads/list)

Title: Re: Sad Day But Smiles all round now
Post by: topsplodge on March 21, 2012, 08:53:18 pm

Great back in it was an error on the printer type for the pole display put it back to port printer no error but pole still not working but thanks for the help to get back in this is the best support I have ever seen in all my years. You can quote me on that :)

Title: Re: Sad Day
Post by: JohnS on March 21, 2012, 11:18:19 pm

Check that the Pole Display is on the correct COM port. When you move a USB device to a new port, Windows will give you a new COM port number for it.

Title: Re: Sad Day
Post by: topsplodge on March 22, 2012, 02:05:04 pm

I am trying to use a posiflex 302 which is a serial device and is plugged into COM1 but no joy yet have all the templates and stuff configured from the excellent forum posts but not quite got it to work yet. The port is configured right speed etc any pointers would be appreciated but thx for the help so far.

Title: Re: Sad Day
Post by: JohnS on March 22, 2012, 03:59:48 pm

You should be able to send text to it from a DOS prompt

echo Hello >COM1

If that does work, then its a windows problem, not SambaPOS. My pole displays don't require a driver, in fact they where harder to use with a driver installed.
Note - Make sure that the command group in the pole display is set to Automatic if possible.