SambaPOS Forum

English Boards => Support => Topic started by: MrJiM on September 17, 2013, 05:08:34 am

Title: Report issue
Post by: MrJiM on September 17, 2013, 05:08:34 am

Hello sambapos community!
My wife work for 1 year with sambapos 2 in my hair beauty shopping with no issue.
I let her work but now i want to generate some report for check the montly revenu but i have a problem...

- i launch sambapos
- Reports
- i want to generate a 01/08/2013 6 31/08/2013 and there is nothing inside!
- i open the sambadata.sdf file with "compactview" program and there is all the line 01082012 to 17/09/2013 with no problem.
the issue is in sambapos reports.

I have repair,shrink, verify  the database with no result  :'(

any idea everyone? (i'm in deep shit  :o )

Title: Re: Report issue
Post by: JohnS on September 17, 2013, 05:24:18 am

Do you get any error messages ?
Have you tried 3 or 6 month report ?

Title: Re: Report issue
Post by: MrJiM on September 17, 2013, 05:35:19 am

no error message.
i have tried all month but everything stop the 13 03 2013
then it work the 01 04 2013 (my last reports)
since july my reports show 0€

Title: Re: Report issue
Post by: MrJiM on September 17, 2013, 05:41:04 am

every reports show just the today reports

(http://i.minus.com/jyTtKQYMdiLMY.jpg) (http://minus.com/lyTtKQYMdiLMY)

(http://i.minus.com/j51Nk2rABMMO1.jpg) (http://minus.com/l51Nk2rABMMO1)

Title: Re: Report issue
Post by: JohnS on September 17, 2013, 06:10:54 am

Are you filtering the dates correctly.
01 09 2013 - 16 09 2013

If you enter them backwards it will not work.

Title: Re: Report issue
Post by: MrJiM on September 17, 2013, 06:18:17 am

yes it was for the screenshot. but i have tested with 01072013 - 31072013 and 01052013-01072013 etc... but each time, when i clic on refresh it came back to the today date.

Title: Re: Report issue
Post by: MrJiM on September 17, 2013, 09:27:21 am

sorry but i have made a mystake on the path of the database...
sorry i did use the wrong database (shame)