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English Boards => Support => Topic started by: CafeCuppio on March 06, 2012, 07:38:34 am

Title: Receipt / Invoice Printing
Post by: CafeCuppio on March 06, 2012, 07:38:34 am

Okay, I feel real stupid and I know this is something really simple that I am missing....

I have 3 Printing Templates, Bill Printing, Kitchen Printing & Invoice Printing.

But for some reason I am unable to get it to print the Invoice/Receipt after the transaction is closed (Cash received). Bill printing and kitchen work like a breeze, what as I missing?

Thanks
GK

Title: Re: Receipt / Invoice Printing
Post by: JohnS on March 06, 2012, 07:45:54 am

In the print jobs (Manage -> Settings -> Print Jobs) for receipt & invoice you need to select Auto Print After -> Ticket Paid and select the payment types, ie Cash, Credit Card and/or Voucher.

Title: Re: Receipt / Invoice Printing
Post by: CafeCuppio on March 06, 2012, 07:53:14 am

Thanks for the quick reply, that is what I have done, but no luck. I get no error, nothing, just a flat ignore from the printer, lol

Title: Re: Receipt / Invoice Printing
Post by: JohnS on March 06, 2012, 08:02:42 am

Have you set Printing Content to All Lines in the print jobs?

Are you using different printers or the same printer?

Title: Re: Receipt / Invoice Printing
Post by: CafeCuppio on March 06, 2012, 08:07:33 am

Yip, set to print All Lines (Please see screenshot for settings)

I want to use the same printer as the Bill Printer, just different formats.

Title: Re: Receipt / Invoice Printing
Post by: JohnS on March 06, 2012, 08:18:32 am

Did you add the Invoice print job to the terminal you are using (Manage -> Settings -> Terminals -> Select Print Jobs)

Title: Re: Receipt / Invoice Printing
Post by: CafeCuppio on March 06, 2012, 08:27:09 am

You are the best!!

Knew it will be something simple that I missed.... thanks!