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English Boards => Support => Topic started by: bluexxx on August 14, 2012, 02:36:06 am

Title: Unwanted Chracters on Receipt - Printer Problem
Post by: bluexxx on August 14, 2012, 02:36:06 am

Hi,

i have Star Micronics TSP100 printer and when i tried to print receipt there are a lot of unsupported character and cut off before the  "Thank you for dining with us !" .. i set the printer to use 857 character set but nothing changed ..i added screen shot of the receipt , thanks for your help..

Title: Re: Unwanted Chracters on Receipt - Printer Problem
Post by: evail on August 14, 2012, 06:21:25 am

Please copy paste your "Printer Template"

Title: Re: Unwanted Chracters on Receipt - Printer Problem
Post by: bluexxx on August 14, 2012, 11:59:51 am

<T>TURKISH FOOD
<J00> {DEPARTMENT}
<EB>
<J00>Date: {TICKET DATE} | Table No: | {TABLE}
<J00>Time: {TIME} | Ticket No:| {TICKET NO}
<DB>
<J00>
<F>-



<J00>- {QUANTITY} {NAME}| {TOTAL}| {TOTAL AMOUNT}
 * {PROPERTIES}



<L00>{QUANTITY} {NAME} |GIFT


<F>-
<R21>Total ${TICKET TOTAL}
 <L00>{TOTAL TEXT}
 <L>
 <L>
 <J00>============== Tax Details ===============
 {TAX DETAILS}
 <J00>Tax Total :| {TAX TOTAL}
 <J00>
 <EB>
 <F>*
 <L>* Thank you for dining with us! *
 <F>*
 <DB>



I only added <J00> {DEPARTMENT} to header to see Department names on receipt but it also printed  [UNDEFINED] , what ami doing wrong , department name is very basic elemnt and it should be printed fine , right ?

Title: Re: Unwanted Chracters on Receipt - Printer Problem
Post by: emre on August 14, 2012, 01:07:04 pm

Your printer works on STAR emulation mode. You should choose EPSON emulation mode in order to make it work.

Title: Re: Unwanted Chracters on Receipt - Printer Problem
Post by: bluexxx on August 14, 2012, 02:10:03 pm

Can you tell me how to choose Epson mode ? Thanks

Title: Re: Unwanted Chracters on Receipt - Printer Problem
Post by: evail on August 14, 2012, 02:20:25 pm

Printer Properties