Is there any possible way that a default can be set for this item regardless if the course button has been pressed.
We do not use the course setting all the time and therefore also use the {PRODUCT TAG} to group products but this is causing confusion on the Kitchen Ticket, so I was looking at setting the {ITEM TAG} to say "No Course Setting" at the commencement of a ticket. I have been trying with rules but cannot seem to get it to work.
As always thanks for any advice.
I have managed to set up the correct rules and actions. I was missing a rule when the ticket was closed therefore, plus I have noticed that I cannot place {ITEM TAG} and {PRODUCT GROUP} in the same part of the Group template otherwise {ITEM TAG} just displays {ITEM TAG}.