DQ,
I'm running my pole displays in DM-D210 (Epson) mode by default.
Can you post the DIP switch settings have have set, and also examples of what it is doing or not doing?
With the printer templates, make sure you remove the extra lines so that you are only printing two lines to the display for each template.
From memory <XCT 12> does the same on my displays, as there is no 'Clear Display' option, instead you scroll the text of the display, and some combinations of <L>, <C>, <R> & <J> can give weird results.