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Kitchen printer - Printing half the ticket

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Hugove:
My Kitchen printer only prints the header and a couple of lines that contains table information then stops...

Weird. Any ideas?

JohnS:
Post your Kitchen Template. Probably a wrong tag used or something that is interrupting the print job.

Hugove:
Hi John,

It only does it sometimes and with selected products. It prints the header and stops half way through the time tag.


Header:

<EB>
<T>{TABLE USER}
<F>-
<F>-
<L00>Date:{TICKET DATE}
<L00>Time:{TIME}

<F>-

[<C01>Note
<L>
{NOTE}
<L>]
<DB>


Line template:

<L>
<L21>{QUANTITY} x {NAME}
        * {PROPERTIES}

Void line temp:
<L>
<L21>**VOID**{QUANTITY} x {NAME}
        * {PROPERTIES}
<L>

Footer:
<EB>
<F>-
<L>
<L00>Waitron:  {TICKETTAG:Waitron}
<L00>Table No: {TABLE}
<L00>Guests:   {TICKETTAG:Guest Count}
<DB>

JohnS:
If it is an issue only with selected products, then maybe a product name is the problem.
You could try removing the {TIME} tag and see if you can reproduce the issue.
The template looks OK.

Hugove:
John,

Now I am a well confused. The offending products are printing again... I didnt remove the {TIME} tag, because some of the tickets printed.

didnt really change anything???

Weird

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