Restaurant Reservations

[JohnS]

After discussions with a client today, they are interested in getting rid of their paper reservation system.

Is there a way to have a reservations page that allows you to add bookings for different days and then display this on the Tables screen.
We would need to record
- Date
- Time
- Name
- Number of guests

Further to this, my client would like to have an option to
a. Reserve a table for a customer
b. Show that a table is occupied, but an order has not been taken yet

As we know we currently have 3 table statuses.
White - unoccupied
Orange - Order taken
Red - Bill printed

[jenem]

Hi John,
Should there be another colour (color) for paid/settled?

In my country sometimes bills are printed and sent to a table and the bill is not paid until sometimes ten - fifteen minutes later.

Edgar

[JohnS]

Edgar,

Your right, with a paid/settled status the staff would know to clear the table and make it ready for the next customer. Very useful for a bigger, busier restaurant.

These options need to be customizable as some may not want all these features.

[emre]

It seems tables have some states like (unoccupied, reserved, occupied, waiting orders, bill requested, ready for cleaning, etc..). Each state requires a personnel action and when that action completes table state changes to the next state.

Most hospitality businesses works with similar workflows but the names of the states, the order of the actions and the name of the locations might be different. I think requests for kitchen monitor implementation, reservation, displaying different table color for recently paid tables are the small parts of a big picture. What I'm feeling is if I can understand the big picture right our solution will be useful for lots of businesses works with reservations.

[ranabd]

Hi emre,
Thank you very much for developing a great opensource software.

i am talkig with a client, they require monitor and printer for kitchen, bar, and cash. is the solution is the version 2.52, or not yet update, when it can be available.

Thanks

[jenem]

Hi Ranabd,

2.52 is not he latest build, V2.86 is, and is available from here http://code.google.com/p/sambapos/

I don't think support for kitchen monitor is available yet.
Edgar

[JohnS]

Ranabd,

As Edgar stated, there is no support for Kitchen monitors at this stage. This is on the todo list, but may be a while before it is available.

As far as the other features you require, SambPOS has them. Support for
- Kitchen Printers
- Receipt/Invoice Printers
- Cash Drawers
- Pole Displays
- Multi Terminal systems with PDA support
- Barcode Scanners

SambaPOS is running in many hospitality sites around the world very successfully. SambaPOS can be used in Restaurants, Fast Food, Pizza Shops, Bistros, Cafes, Bars, Bottle Shops and many other types of businesses.

After reading thru the forum you will see that SambaPOS is a different kind of POS system, with many features and a very flexible backend to customize its behavior.