Author Topic: first operation day problem  (Read 10005 times)

maozen

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first operation day problem
« on: June 01, 2012, 03:39:37 pm »
Okay it's the day.....
today i've started to use SAMBA!!

for the moment just two small problems

1) Screen Refresh
 Actually i've 3 terminals (2 operative panasonic touch screen - 1 laptop) after printing the bill the screen doesn't refresh on the other terminal, i need to click on the department button to have the table situation updated.


2) I've created 2 rules 1 to reprint the kitchen order when i move a table to a different location  and one to automatically add seat n. and chef welcome. (see my post http://forum2.sambapos.org/index.php/topic,595.0.html  and http://forum2.sambapos.org/index.php/topic,594.0.html)

For adding the Chef Welcome and seat n. i've used the event :TICKET CREATED and i use 3 action 2 for add a ticket item and 1 to show a message to remenber to update to the correct quantity, while to reprint the kitchen order after change location i've used the event : TICKE LOCATION CHANGED and 1 action to execute the specific print job

The problem is that when i open a new table automatically print the kitchen order that should be printed after the change of location.
looks like to be a mismatch between the 2 event like the creation of a new ticket it'assimiled to the moving of a ticket from one place to another.

Any suggestion on how settle the problems?
Thanks
MAO

spanky

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Re: first operation day problem
« Reply #1 on: June 01, 2012, 05:19:24 pm »
Probably you have not started the MessageServer Application, find it in the program folder.
Then give a name for Ugni terminal, after it should update the status.