Hi Emer
I just started looking at sambapos but here is my idea for good loyalty Feature.
1) Cashier give free plastic to customer with mag strip on the back and business's custom logo on other side with Powered by sambapos on lower bottom corner.
2) in customer account set up we must have option to put card # with Name , address, Phone #, Email, etc. (card # can be put via mag. reader or manual entry. (this way if customer lost the card we can get his account history via name or phone # and replace the card, leaving customer's old history in database intact)
3) email collection can be use to do promotion.
4) on the payment window, their should be button for "add Point" and once cashier swipe customer's card, customer name should come on window title as well as customer's last visit date and how many points customer have in his account. (This can increase speed for fast food stores)
5) on receipt it should show how many point were add to his account from current transaction and total points.
6) if customer redeem the point than how much point were used and remaining balance.
7) There should be two point box next to the price of each item one for add and one for redeem, so owner can set how many point should add to customer account when they buy that item Or how many points require to get that item free. (lower profit item add less point and higher profit item add more point or what ever owner decide)
8 ) at the bottom of the receipt, if we can put survey request instruction for current visit and email it to get free extra point, this way customer can get free point for their time, owner can get correct email address for promotion and survey from customer's last visit to the business.
9) same card can be used as gift card so no more outsider fee or no extra spending on plastic. (Free POS needs everything free)
anyone's idea better than this are most welcome after all we are here to improve the sambaPOS!
Tom
