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Kitchen printer - Printing half the ticket

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JohnS:
It's not a hardware issue. It is the Kitchen Printer Template that is the problem.
The fact that its not cutting means that it is receiving data that it cannot process and stops.
Which means that its a language / character set issue.

Move the Date/Time to the bottom.
Remove any unnecessary formatting lines to test.
Get back to a very basic setup an then add formatting to the template.

Hugove:
OK, I have now setup the Character set to: 437 and moved the time and datee to the bottom, so far so good.

JohnS:
Hugo,

So far so good?

Stelzi79:
Have you tried the built in PrintingTemplate instead of yours?

Hugove:
Hi All,

I have been away for a break in Portugal only to return to the same problem, only now it seems to be narrowed down to when there are power outages. In this area it happens 2-3 times a week. Printing a test page somehow resets it and it works again - a workaround for the time being but still really annoying.

Does anyone know "From a tech point of view" why this could be happening and if there is an obvious fix? I have thought about maybe a script that sends a test print to the printer on restart but still this would not root out the problem only another workaround.

Any ideas?

Ta

Hugo

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