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Author Topic: 2 Terminals and server  (Read 48662 times)

CafeCuppio

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Re: 2 Terminals and server
« Reply #15 on: March 18, 2012, 05:38:06 am »
And as luck would have it .... my take-away terminal's drive crashed today ..... darn!
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CafeCuppio

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Re: 2 Terminals and server
« Reply #16 on: March 18, 2012, 08:24:50 am »
Take-away machine sorted, well replaced actually and this is what I love ... Setup cannot be any easier ....
So the day went good so far, was only the restaurant in action today, tomorrow will be the restaurant as well as the take-away. There are still a bit of tweaking to be done but so far I am happy, just waiting how the reporting and the cash-up will go when we close in about 30min ...

thanks again to all that helped on the forum and thanks to the SambaPOS team for an excellent product!
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Even in Namibia, Africa!

emre

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Re: 2 Terminals and server
« Reply #17 on: March 18, 2012, 12:36:12 pm »
Hello CafeCuppio.. Keep sharing your experiences for helping us on making it a better product. Our team thanks you too for giving a chance to SambaPOS.
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JohnS

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Re: 2 Terminals and server
« Reply #18 on: March 19, 2012, 06:29:44 am »
Woo Hoo - Site #2 Live Today.
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CafeCuppio

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Re: 2 Terminals and server
« Reply #19 on: March 19, 2012, 09:08:58 am »
Nice one John!

Just starting to do the cash-up for the Take Away department .... lets see if there are any surprizes ...
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Even in Namibia, Africa!

CafeCuppio

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Re: 2 Terminals and server
« Reply #20 on: March 19, 2012, 09:28:06 am »
Ok, Take-away cash-up went good, no issues there, but I did however notice something...

Under Department Sales summary it show the total sales for both my departments (Restaurant & Take-Away). then you have the more detailed report like Restaurant Incomes & Take-Away Incomes ... Well, my Take-away figures match, but not my Restaurant figures, why would there be a difference between the summary and the details income reports? Please see attached screenshot.
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SambaPOS - POS'n the World, one Terminal at a time.
Even in Namibia, Africa!

emre

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Re: 2 Terminals and server
« Reply #21 on: March 19, 2012, 09:58:44 am »
Can you post whole report?
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CafeCuppio

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Re: 2 Terminals and server
« Reply #22 on: March 19, 2012, 10:06:36 am »
I think i found the missing amount, I just want to close the day of. And yes, Tips and open tickets does cause a difference ;)
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JohnS

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Re: 2 Terminals and server
« Reply #23 on: March 19, 2012, 04:06:32 pm »
Quote from: CafeCuppio on March 19, 2012, 10:06:36 am
I think i found the missing amount, I just want to close the day of. And yes, Tips and open tickets does cause a difference ;)

To accurately report there must be no open tickets.
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CafeCuppio

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Re: 2 Terminals and server
« Reply #24 on: March 19, 2012, 11:15:31 pm »
Yip, thanks John .... guess it is only a matter of getting used to the new report format, different departments and all the other new goodies ;)
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CafeCuppio

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Re: 2 Terminals and server
« Reply #25 on: March 22, 2012, 12:25:16 am »
Quote from: emre on March 19, 2012, 09:58:44 am
Can you post whole report?

Here is a screenshot of the whole report, there are still some numbers that does not make sense or I am missing something.

Thanks
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SambaPOS - POS'n the World, one Terminal at a time.
Even in Namibia, Africa!

emre

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Re: 2 Terminals and server
« Reply #26 on: March 22, 2012, 01:33:17 am »
Hello, Can you take a backup of your database and send to info@sambapos.org ?
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CafeCuppio

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Re: 2 Terminals and server
« Reply #27 on: March 22, 2012, 02:29:35 am »
Quote from: emre on March 22, 2012, 01:33:17 am
Hello, Can you take a backup of your database and send to info@sambapos.org ?

Done
Thanks
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SambaPOS - POS'n the World, one Terminal at a time.
Even in Namibia, Africa!

CafeCuppio

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Re: 2 Terminals and server
« Reply #28 on: March 22, 2012, 02:58:16 am »
Wooop wooop, already 300 tickets done since Sunday....
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SambaPOS - POS'n the World, one Terminal at a time.
Even in Namibia, Africa!

emre

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Re: 2 Terminals and server
« Reply #29 on: March 22, 2012, 03:00:56 am »
Hello,
I found a corrupted ticket (#286)
Tendered amount record shows that when it settled the ticket total was 29.00 but for a reason amount increased to 36.00 after ticket closed. That $7.00 difference is here. It seems we have an unexpected case here. Do you have any idea how that can happen? For example does two terminals accesses same ticket at the same time for a reason? Do you change that items price manually?
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